Author: Todd Todd

What’s a CRM and Why Do I Need One?

What’s a CRM and Why Do I Need One?   A CRM is a Customer Relationship Management tool. It’s a bit of software where you manage business relationships and keep information on people of interest, like potential and current clients. The idea is to drive retention and also grow sales.   It hosts all of your contacts’ details including emails, phone numbers and any correspondence you have with them....

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